Terms & Conditions


It is important to read all this information in order to fully understand our service to you, the client. We are dedicated to providing you with the best computers, components and excellent service.

These are the term and conditions for the on-line shop of Infinitybd.com

Neither Infinitybd nor any of its employees will be liable for any negligent or innocent misrepresentation made to the client.

Please note at present our online store is only able to undertake local (Bangladesh) orders. we will accept  credit card payments, also the prices that are reflected on our website.

Our Rights :

We reserve the right to:

Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

 We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Limited License to General Users :

Infinitybd grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only.

This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Infinitybd.com. The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant. The User may not frame nor use framing technologies to enclose the Chaos Computers Website or the Content nor any part thereof without the express written consent of Infinitybd. Infinitybd and the Owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in the Website.

Infinitybd and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Any unauthorized use terminates this license.

Limitation of liability :

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an "as is" basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Infinitybd nor any holding company, affiliate or subsidiary of Chaos Computers, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Chaos Computers is expressly advised thereof.

Electronic Communications :

When a client visits Infinitybd.com or sends e-mails to Infinitybd, that client consents to receiving communications from Infinitybd electronically and agrees that all agreements, notices, disclosures and other communications sent by Infinitybd.com satisfies any legal requirements, including but not limited, to the requirement that such communications should be "in writing".

Limitations :

No person, business or web site may link to any page on this site without the prior written permission of Infinitybd.com

No person, business or web site may use any technology to search and gain any information from this site without the prior written permission of Infinitybd.

Costs :

The price of each product is displayed with the product. In the event of a sale or special offer, the discounted price is displayed.

Value added tax at the rate of 0% is charged on goods bought.

Newsletters :

Newsletters are published periodically.  Specials and pricing are only valid for two days after an issue of a newsletter is released and only apply to purchases online.

Delivery policy :

All items are delivered directly to your door .

For larger items we will deliver the item to wherever you want it placed in your home. It would help us if you could measure the room of your choice, as well as any stairs and passageways to make sure the item will fit.

When placing your order please specify delivery instructions, we can unwrap and remove the packaging. Once you are happy we will ask you to check the condition of the goods and sign for delivery.

Free Delivery Dhaka City Minimum Amount BDT 2000 Taka

Standard delivery :

Order by 12pm and we'll do our utmost to deliver it the following working day (Dhaka).Out Of Dhaka 2 Warking Day.

If you order after 1pm We'll deliver within Next  working days (Dhaka).Out Of Dhaka 2 Working Day.

Express next day delivery :

Order by 12pm and we'll do our utmost to deliver it the following working day (Dhaka).Out Of Dhaka 2 Warking Day. If you order after 1pm We'll deliver within Next working days (Dhaka).Out Of Dhaka 2 Working Day.

All other products: Order by 1pm (Wednesday - Monday) and we'll deliver the next day, except Tuesday. If you order on a Saturday, we'll deliver your order the following Sunday, Except Tuesday.

All other products: Order by 1pm (Wednesday - Monday) and we'll deliver the next day, except Tuesday. If you order on a Saturday, we'll deliver your order the following Sunday, except Tuesday.

What should I do if my delivery is late?

We try our very best to let our customers of any potential delay as soon as possible.

Unfortunately, delays can happen which are often beyond our control. If this means your order cannot be delivered on the confirmed delivery date, we will let you know as soon as we know of any delay. Please check the confirmed delivery date on your order confirmation and ensure you have not received any further emails from us with updates on the progress of your order.

 More about your home delivery :

Please note that by placing an order you are authorizing us to accept signature from another person on your behalf if you need to sign for a product but aren't in at the time of delivery.

For products that do not require a signature at delivery you may be able to give instructions explaining if and where you would like the product to be left if no one is present at the time of delivery, such as with a neighbour.

We may use third party delivery companies which may, at their discretion, leave a product in a safe place if no one is present at the time of delivery. In these circumstances the third party delivery company will put a card through your letterbox explaining where it has left the product.

Payment Methods :

Cash On Delevary (COD) Payment.
bKash Mobile Payment
Dutch Bangla Mobile Bank Payment
VISA/Master Card
At the time of placing the order, the transaction details are presented to the bank and an authorization is obtained for the amount of the order.

Payment is only collected when the order is completed.

Note that to protect its own and the interests of customers, Infinitybd scrutinizes all transactions very carefully to prevent attempted fraud and a transaction may be refused if Infinitybd  is not satisfied with its legitimacy.

Agreements of Sale:

Placing an item in a cart without completing the purchase cycle does not:

Constitute an agreement of sale between Infinitybd.com and clients cannot hold Infinitybd

liable if such items are not in stock when the purchase cycle is completed later; and/or

Constitute an order for such an item; and

Infinitybd may remove such an item from the shopping cart if no stock is available.

An agreement of sale between Infinitybd and a client only comes into effect if and when:

A credit card authorization is received from the issuing bank; or

Infinitybd reserves the right to refuse to accept and/or execute an order without giving any reasons. Chaos Computers also reserves the right to cancel orders in whole or in part. Infinitybd shall only be liable to refund monies already paid by the Client.

Infinitybd shall take all reasonable efforts to maintain correct prices. However, should errors occur and items are offered at incorrect prices, Infinitybd  will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies paid.

Stock Availability :

Stocks of all goods on offer are limited. Infinitybd.com shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, Infinitybd.com shall only be liable to refund monies where it is unable to fulfill orders at advertised prices.

Security :

Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorized access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that Infinitybd.com suffers any damage or loss.

Warranty and Return Policies :

All products sold by Infinitybd are covered by the manufacturers’ warranty that accompanies the product unless otherwise stated. Infinitybd makes no additional or independent warranty. Infinitybd does not warrant the performance, compatibility, integrity, merchantability and fitness for a particular purpose of any product, but merely passes through to the Customer whatever end-user warranty the manufacturers or software publishers provide with their respective products.

Please Note: Due to restrictions placed upon us by the manufacturers, hardware that is defective on arrival can generally be exchanged if we are notified within 7 days of invoice. Otherwise, the manufacturer’s warranty process must be followed

No faulty or loose components or systems will be accepted without a detailed fault report.  The fault report must indicate the nature of the fault and what was done to ascertain the cause.  In the case of non- Infinitybd.com , the cost of removal of any loose component will be applicable to a minimum charge as per current rate.

Software problems arising through the use of third party software or virus infection(s) will be applicable to a minimum labor charge as per current rate.

Hardware problems arising through negligence, tampering, lightning and virus infection(s) will be applicable to a minimum charge.  The customer is responsible for all manufacturer software updates on their hardware.

Infinitybd is not liable for any loss of data.  This is especially true of any hard drive which is shipped with a stock or batch fault, the failure of this drive having not been immediately apparent.  Infinitybd.com does not have the means to assess premature drive failure.

Physically damaged or marked items, including packaging or the lack thereof, will not be treated as a normal out of box failure or accepted for credit.  Miscellaneous failure e.g. Components or peripherals where there is insufficient reason for an immediate swap will be held overnight or sent to the service agents for escalation.

Warranties on notebooks are limited to the specific unit and model.

No refunds/swap outs on any software

12 Months Warranty Terms & Conditions:
All Electronics goods sold by infinitybd.com carry 12 months warranty support within Bangladesh. However, the Company warrants that the goods are of satisfactory quality with brand new condition. If the Buyer wishes to make a claim under this service warranty, the Buyer shall email the Company within 3 days of the discovery of defect and give the Company a reasonable opportunity to inspect the goods in question. The Company shall not be liable for any breach of warranty if the Buyer makes any further use of the goods after giving such notice or alters or repairs the Goods without the agreement of the Company. The Warranty becomes invalid when the product is sold to third parties. It is only given to the original buyer. The Company's liability under the warranty shall be limited to repairing the Goods if it satisfies that the item has manufacturing fault. After we receive the product back, the repair process may take 5-7 working days of time depending on the manufacturer fault. The warranty does not apply to the following:

Periodic check up, maintenance, repair or replacement of parts due to normal wear and tear.
Cost relating to transport, removal or installation of the product.
Misuse, including the failure to use this product for its normal purposes or incorrect installation.
Damage caused by shock or fall, sand, dirt, dust, dampness or corrosion, leaky batteries, lightening, any liquid, fire, acts of God, war, public ventilation or any other cause       beyond the control of infinitybd.com.
Accessories such as batteries, AC adaptor and other consumable like touch screen.

By purchasing from Infinitybd.com I agree with the above warranty terms and conditions.

Shipping :

All shipping orders are subject to delivery pricing.

Please note that goods will not be released for shipping before payment for the said item/s is reflected in our account. Credit card payments are automatically placed through a security check payment usually delay delivery by approximately 2 Working days.

Should delivery will take longer, we will inform you via email. Please note that goods are dispatched for delivery only after payment has been confirmed.  Payment by Cash On Delivery, clients with bank accounts from outside are welcome to pay for items via VISA, Master Card, bKash,Dutch Bangla Mobile Banking.

Delivery outside Dhaka is usually within 1 working days after payment is confirmed. The order item with the longest delivery time determines your parcel's delivery time.

You are required to make all the necessary arrangements to take delivery of the goods whenever they are tendered for delivery. If you are not at home on the date that has been agreed and the delivery agent cannot contact you, we reserve the right to charge you for the re-delivery.

Privacy Policy :

Infinitybd.com shall take all reasonable steps to protect the personal information of clients. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information . Infinitybd may electronically collect, store and use the following personal information of Clients:

Name and Address

Birth date

Country of residence


E-mail address

Infinitybd.com collects stores and uses the abovementioned information for the following purposes:

To greet the Client when he/she accesses the Infinitybd web site;

Subject to the Client’s consent, inform the Client of facts relating to his/her access and use of the Infinitybd website;

Subject to the Client’s consent, inform the Client about competitions and special offers from Infinitybd.

To verify the identity of the Client when transacting with Infinitybd ensure that the goods are received by the addressee

Information detailed above is provided voluntarily by the Client.

Infinitybd.com may collect, maintain, save, compile and share any information collected from Clients, subject to the following provisions:

Infinitybd.com shall not disclose personal information from Clients unless the Client consents thereto;

Infinitybd.com shall disclose information without the Client's consent only through due legal process; and

Infinitybd.com owns and retains all rights to non-personal statistical information collected and compiled by Infinitybd.com