Delivery information

Delivery Information:

All items are delivered directly to your door.

For larger items we will deliver the item to wherever you want it placed in your home. It would help us if you could measure the room of your choice, as well as any stairs and passageways to make sure the item will fit.

When placing your order please specify delivery instructions, we can unwrap and remove the packaging. Once you are happy we will ask you to check the condition of the goods and sign for delivery.

Standard delivery :

Order by 12 pm and we'll do our utmost to deliver it the following working day (Dhaka City). Out Of Dhaka 2 Working Day.

If you order after 1 pm We'll deliver within Next  working days (Dhaka City ).Out of Dhaka 2 Working Day.

Express next day delivery :

Order by 12 pm and we'll do our utmost to deliver it the following working day (Dhaka).Out Of Dhaka 2 Working Day. If you order after 1 pm We'll deliver within Next  working days (Dhaka).Out Of Dhaka, 2 Working Day.

All other products: Order by 1 pm (Wednesday - Monday) and we'll deliver the next day, except Tuesday. If you order on a Saturday, we'll deliver your order the following Sunday,

What should I do if my delivery is late?

We try our very best to let our customers of any potential delay as soon as possible.

Unfortunately, delays can happen which are often beyond our control. If this means your order cannot be delivered on the confirmed delivery date, we will let you know as soon as we know of any delay. Please check the confirmed delivery date on your order confirmation and ensure you have not received any further emails from us with updates on the progress of your order.

More about your home delivery :

Please note that by placing an order you are authorizing us to accept signature from another person on your behalf if you need to sign for a product but aren't in at the time of delivery.

For products that do not require a signature at delivery you may be able to give instructions explaining if and where you would like the product to be left if no one is present at the time of delivery, such as with a neighbor.

We may use third party delivery companies which may, at their discretion, leave a product in a safe place if no one is present at the time of delivery. In these circumstances the third party delivery company will put a card through your letterbox explaining where it has left the product.